Before you read: This guide is general health information, not medical advice. Umuchi is not a medical device and does not diagnose, treat, cure or prevent any condition. Always talk to a healthcare professional about your own situation. In an emergency, call your local emergency number: 911 in the US, 999 in the UK, 112 in the EU.

The consultant says your parent can go home tomorrow. Maybe even today. You feel relieved — and then immediately worried. Is the house ready? Who is doing what? What happens if something goes wrong at 2 a.m.?

That gap between “leaving hospital” and “safely settled at home” is where things can fall apart. But a handful of the right questions, asked before your parent walks out the door, can close it. This guide gives you those questions — in plain language, ready to use.

Start asking before the day of discharge

The biggest mistake carers make is waiting. Discharge planning should start on the day of admission, or close to it — not the morning your parent is being sent home. Ask to speak to the named nurse or discharge coordinator as soon as you can. Introduce yourself. Make clear you are involved in your parent’s care. Most hospitals have a legal duty to include carers early when support after discharge is likely to be needed.

You do not have to wait to be invited. Walking up to the nurses’ station and asking, “Can I speak to whoever is planning my parent’s discharge?” is a completely reasonable thing to do. Do it early, and you give everyone — including yourself — more time to get things right.

What is the diagnosis and what should recovery look like?

Before your parent leaves, someone on the team should explain, in plain words, what the diagnosis is, what was done during the hospital stay, and what recovery at home should look like day by day. “Recovering well” means something different after a hip operation than after a chest infection. Ask for specifics.

If you are unclear about anything, ask again. Then ask the nurse to run through it once more. It is not a nuisance — it is good clinical practice, and any ward team worth its salt will do it without complaint. You might also ask: “What signs would tell me recovery is going well?” and “What would tell me something is going wrong?” Write the answers down.

One important thing to understand: being discharged does not mean fully recovered. It means hospital-level care is no longer needed. Many people actually complete their recovery better at home than in hospital, where the risk of picking up infections, losing muscle strength, or becoming confused — a condition doctors call delirium — can rise the longer a stay goes on. Going home is often genuinely the right next step. But it is a step, not a finish line.

What medicines does my parent need — and have anything changed?

Medicines are where things go wrong most often in the days after discharge. Before leaving, ask for a written list of every medicine your parent is taking. Go through it item by item. Ask: “Which of these are new?” and “Has anything been stopped or the dose changed?” Make sure you understand what each medicine is for and when it should be taken.

Check that the medicines are actually in hand before you leave — not on their way, not to be collected tomorrow. Ask what to do if there is a problem with a medicine in the first 24 hours after discharge. That first day home is often the most vulnerable, and knowing who to call matters.

What practical help has been arranged?

Going home does not automatically mean your parent can manage at home. Depending on what they have been through, they may need help with personal care — bathing, dressing, eating, using the toilet. They may need help with household tasks like cooking, shopping, and cleaning. They may need help managing medicines, getting to appointments, or using medical equipment.

Ask the ward team or discharge coordinator directly: “Which of these things have been arranged, and who arranged them?” Then ask: “Is there anything on that list that has not been arranged yet?” If there are gaps, find out who is responsible for filling them and by when. Do not assume it has been sorted. Confirm it.

Is any equipment needed at home?

Some people come home from hospital needing equipment they did not have before. This might be a walking frame, a raised toilet seat, a hospital-style bed, grab rails, or wound dressings and other medical supplies. Ask the nurse or discharge planner: “Is there any equipment or supplies my parent will need, and will it be at the house before they arrive?”

Arriving home to find a flight of stairs and no handrail, or running out of wound dressings on day two, is stressful and avoidable. A few minutes going through this before discharge can save a lot of difficulty later.

What follow-up is booked, and who do we call if there is a problem?

Leave the hospital with dates, names, and phone numbers written down. Ask: “What follow-up appointments have been booked, and when are they?” Ask for the names and contact details of any specialist or community health professional your parent will be seen by. Ask: “If we have a question or a problem once we are home, who do we call?”

Get a specific answer — not just “your GP.” If your parent’s GP surgery is not open in the evenings or at weekends, find out what the out-of-hours number is before you leave the building. That small piece of information can feel invaluable at 10 o’clock on a Sunday night.

What about your own role as a carer?

This is the question many carers forget to ask, because they are so focused on their parent. But if you are taking on new caring responsibilities — or if what you were already doing has grown significantly — you are entitled to a carer’s assessment. This is a formal review, carried out by your local authority, of what support you might need. It is free and it is your right.

Someone on the hospital team should raise this with you. If no one does, raise it yourself: “I’m going to be providing a lot of support at home. Can someone refer me for a carer’s assessment?” You matter in this process too, and your own wellbeing affects the quality of care you can give.

When to get help

Call 999 or go to an emergency room immediately if your parent:

  • Has difficulty breathing, or their breathing becomes fast or laboured
  • Has chest pain or pressure
  • Loses consciousness or cannot be woken
  • Has a sudden new confusion or cannot recognise where they are or who you are
  • Has a new weakness, drooping on one side of the face, or cannot speak clearly — these can be signs of a stroke
  • Has a severe fall with possible injury
  • Shows signs of serious infection: high fever, rapid deterioration, extreme shivering

Contact the ward team, discharge coordinator, or your parent’s GP if:

  • A follow-up appointment has not arrived and it should have
  • Equipment or home care support has not appeared as arranged
  • You are worried about how your parent is recovering and are not sure whether it is normal
  • You feel the discharge was rushed and important support was not put in place — you have the right to raise this concern

You are allowed to slow this down

Hospitals are busy. There can be pressure — sometimes subtle, sometimes not — to move things along quickly. If you feel a discharge is being rushed, or that your parent is going home before adequate support is in place, you are allowed to say so. Calmly, clearly, and as early as possible: “I don’t feel we’re ready. Can we talk about what still needs to be sorted?”

You are not being difficult. You are doing your job. And the questions in this guide are your tools. Print them out, write them in your phone, bring them to the ward. A good team will welcome them — because the goal, for everyone, is the same: your parent getting home safely and recovering well.

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